About Us
Right2Drive is focused on providing reliable transport when you’ve been in an accident that wasn’t your fault. Whether you’re on two wheels or four, we aim to be the leading provider of accident replacement vehicles, offering exceptional support and care to our customers.
We are an independent accident replacement vehicle provider.
Right2Drive is proudly independent and has assisted more than 250,000 customers since we started in 2012. As an independent accident replacement vehicle provider, we are in no way connected with your insurer or any other insurance company. Which is what allows us to provide an exceptional customer experience along every step of your hire with us.
What Are You Entitled To In A Car Accident?
Are you wondering why you are entitled to an accident replacement vehicle if you’re the not at fault driver in an accident? Right2Drive operates within Australian and New Zealand law to uphold the rights of not at fault drivers.
Read More
The Demurrage Law states that the driver who is not at fault has the right to be placed back into the position they were in before the accident. This means you are entitled to the continued use of an undamaged vehicle similar to your own vehicle that was involved in the accident.
If you’re wondering who pays for the accident replacement vehicle, we recover those costs from the at fault party or their insurer, provided you act in accordance with the terms and conditions of our agreement.
Making a bad day better
No cost to you *T&Cs Apply
Our costs are recovered through the at fault driver or their insurer.
Pick up and drop off
We'll deliver the vehicle to you and collect it again when your repairs are complete,
Keep the car during repairs
Or, in the case of total loss, you can keep the vehicle until you receive settlement.
A vehicle similar to yours
We can provide you with a like-for-like vehicle, subject to availability.
How does Right2Drive work?
Application process
- Check eligibility and submit your application.
- Get approval in 24 - 48 hours.
- Vehicle is delivered to your doorstep.
During hire
- Provide us with updates on your repairs or total loss settlement.
- Vehicle is collected from you once repairs are complete or total loss settlement is received.
Cost recovery
- Costs are recovered from the at fault driver or their insurer.
- In some situations, we may require your assistance in the recovery process.
Frequently Asked Questions
We provide vehicles to not at fault drivers who have been in a collision involving a vehicle owned or operated by another insured party. If your vehicle has been damaged by a straying animal (farm animal or pet) that has an owner and fault is acknowledged, you may be eligible for an accident replacement vehicle. Please contact us to discuss your eligibility.
Yes, if you are the not at fault driver and you meet our eligibility criteria, we can assist you. Please complete our online application here.
Right2drive can only assist eligible drivers who have a New Zealand driver’s licence – this includes additional drivers.
If the at fault party disputes liability, we can’t provide you with an accident loan car until liability is confirmed. However, we will contact the at fault driver’s insurer and confirm if there is a dispute in liability.
Vehicle accident not your fault?
Right2Drive can help you to access what you’re legally entitled to after a not at fault vehicle accident.